1. Introduction
Pinnacle Construction (“we,” “us,” or “our”) is a residential and commercial roofing and construction contractor serving homeowners and property managers. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request a quote, or contact us for services.
2. Information We Collect
When you interact with our website or services, we may collect the following types of information:
- Contact Information: Your name, phone number, email address, and property address when you submit a quote request or contact form.
- Project Details: Information about your roofing or construction needs, including the type of service requested, property type, and any photos or descriptions you share with us.
- Website Usage Data: Your IP address, browser type, device information, and pages visited. This data may be collected through cookies and analytics tools.
- Call Information: When you call us, we may record call details (phone number, time, duration) for quality and service purposes, in accordance with applicable laws.
3. How We Use Your Information
We use the information we collect to:
- Respond to your quote requests, inquiries, and service calls
- Schedule inspections, consultations, and service appointments
- Provide roofing and construction services and communicate about your project
- Send you relevant updates, promotions, and service reminders (you may opt out at any time)
- Improve our website, services, and customer experience
- Comply with legal obligations and protect our rights
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can control or disable cookies through your browser settings, but some features of our website may not function properly without them. We may use third-party analytics tools (such as Google Analytics) and advertising tools (such as Google Ads) that collect usage data to help us understand how visitors use our site and to deliver relevant advertisements.
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Contractors, subcontractors, and vendors we work with to complete your project.
- Marketing Partners: Google Ads and analytics platforms to measure and optimize our advertising.
- Legal Authorities: When required by law, court order, or to protect our rights and safety.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the information below.
8. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can remove it.
9. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of any website you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: